Shipping Policy
Last updated: August 2, 2026
1. Shipping Coverage
We ship to most countries worldwide. All shipments are fully insured and trackable. We use premium courier services to ensure your gemstones arrive safely and securely.
2. Processing Time
Orders are typically processed within 1-2 business days. Custom orders or items requiring certification may take additional processing time.
3. Shipping Methods
We offer the following shipping options:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
- Overnight Shipping: 1-2 business days
4. Insurance
All shipments are fully insured against loss, theft, and damage during transit. Your gemstone is protected from the moment it leaves our facility until it reaches your doorstep.
5. Tracking
You will receive a tracking number via email once your order has been shipped. You can track your package in real-time through our courier’s website.
6. Returns
If you are not completely satisfied with your purchase, please refer to our Returns Policy for details on how to initiate a return within 14 days of delivery.
7. Contact
For shipping inquiries, please contact us at info@uktradeenterprises.com.